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MS-301 Troubleshooting & RMA Checklist (v6.4)

A. Identification & Source Info

B. Problem Description & Regulatory Assessment

1. Safety Assessment: Did the failure cause injury to patient, operator, or others?

2. Failure Mode Classification

Power & Boot Issue:


Touchscreen Issue:

Video Signal Issue:
 
 
Video Latency:
 
3D Effect Issue:

3. Frequency

C. Basic Troubleshooting & Status Check

1. Power & Connection

Is the Power Cord firmly connected to the device?
Is the Main Switch on the back turned to [I] (ON)?
Do you hear the fan running after pressing the power button?

2. Touchscreen Status

Does the front Touchscreen light up after power on?
If lit, does it enter the full function (2D/3D) main menu?

3. Input Signal Check

Is the cable connected to [HDMI IN]?
Check "Input" on MS-301 Touchscreen:
Has the 3D monitor's signal source been set to the correct input source (e.g., DVI, HDMI, SDI, DP, etc.) via the 3D monitor's menu?

4. 3D Mode & Format Matching

Does the Format (SbS/LbL) on MS-301 match the 3D Format setting on the monitor?

D. Status & Environment

1. System Configuration

2D Endoscope Brand:
2D Endoscope Model:
2D Endoscope Connection Interface:
(Type: )
Monitor Brand:
3D Monitor Connection Interface:

2. Signal Splitter Check

Is a signal splitter connected?
Brand:
Model:
Power Connected?
Wiring follows Training?

3. Interference Check (ESU)

Did the latency or flickering occur while an Electrosurgical Unit (ESU) was active?

4. Attachments

Signature:
Date: